COVID-19 restrictions are in place but we’re still open for business – and now you can visit.
From Thursday 14 May, Abbeys will open again for viewing and live auction participation, in compliance with Victorian Government regulations.
Viewing times: Thursday and Friday 9am to 1pm – this includes the Weekly Estates live auction every Friday 10am to 12.30pm
To stay safe, a limit of 10 customers inside at one time will be applied. Hand sanitiser and gloves will be provided for customer use and 1.5m social distancing rules will be in place.
For those unable to attend our rooms, pre-auction viewing is also available online or via Facetime video. Call or email us to arrange a personal video viewing or for more information to be sent on your lots of interest.
Our standard terms and conditions as outlined below apply to all auctions.
COVID-19 Contactless Pick-up is now available at ABBEYS BURWOOD
Collect your purchases from Abbeys Burwood, 80-86 Highbury Road, Burwood, VIC 3125
Once you’ve successfully won items at auction, please call us to pay and make arrangements for collection or delivery.
Contactless Pick-up from Abbeys Burwood is now available strictly by appointment. Here’s how it works….
- Pay and confirm delivery arrangements or book a Pick-up appointment time – 10 minute time windows will be allocated on either Friday 1pm-4.30pm or Saturday 9am – 3.30pm.
- Arrive at Abbeys Burwood at your appointment time and park at the front of the building. Remain in your vehicle and call us on 9898 2118 to confirm arrival.
- We will prepare your goods and allocate your collection zone number.
- After we’ve confirmed that your goods are ready, proceed to the rear carpark (follow the signs) and reverse into your allocated collection zone.
- Unfortunately our team will not be able to load your purchases into your vehicle during these restrictions, so so bring a friend or family member if you need assistance.
(we’re looking forward to being able to offer you our usual full friendly assistance again in the future but for now this is the best way to keep us all safe)
Your goods will be delivered to you – Here’s how it works….
All deliveries will be contactless
During COVID-19 restrictions deliveries will be made without the need for a signature acknowledgement. For most deliveries we will not be entering your premises. You will need to make arrangements to take your items inside.
For parcel deliveries we will also assume an authority to leave them at your property unless otherwise instructed by you.
Small packages and boxes
We recommend Sendle as a low cost option for parcel deliveries. Sendle offers a parcel tracking service and will communicate directly with you via SMS or email to advise of your delivery status.
Deliveries are usually collected from Abbeys on the next business day and should be delivered to most parts of Australia within 7 days.
Furniture and large orders with multiple boxes
Your bulk items will be delivered by the Abbeys team or our engaged carriers. Delivery will usually occur in the week following the auction – we will batch our deliveries to into efficient routes in order to keep your costs down. Weekend and evening deliveries can be arranged.
What will my delivery cost?
Call us before the auction and we will provide a delivery cost estimate on your items of interest.
We provide boxes and packaging materials and will do our best to ensure your goods can safely transit to you.
A handling fee will be applied to reflect the complexity of the task – particulary for breakable items. The base handling fee will be $15 per lot – we will confirm all charges with you once your purchased lots have been assessed.
Specific postage or parcel courier costs will charged to you at actual cost to us (no markup).
Parcel delivery via Sendle to most suburbs in the Melbourne metro area is $10.50 per box, up to 25kg per box. Delivery to other areas will be quoted based on your postcode.
Furniture delivery to your home will be quoted based on our standard rate of $140 per hour for a truck and 2 people. This is a timed charge for the round trip. For most Melbourne metro locations we will quote you a fixed delivery price at the time of booking.
What about insurance?
Insurance is the responsiblity of the purchaser from the fall of the hammer, Please refer to our terms and condition below.
Can I arrange someone else to collect my goods for me?
Yes, provided that person is a professional carrier or furniture transporter. This is strictly by appointment. Please call us to discuss.
What if my goods are damaged?
Despite everyone’s best efforts, sometimes damage does occur. If this happens, please call us within 24 hours of receipt and we’ll do our best to sort it for you.
Please call us for more information.
A full version of our General Business Terms & Conditions is also on display at our office for your reference. There are supplementary conditions for Online bidders at our online bidding site (Click here)
We've included a summary of the key points below... & the full Terms and Conditions are included at the end of this page.
Abbeys Auctions - SUMMARY - How to do business with us
All bidders must obtain a bidding number at the office before bidding. Please complete a registration card and show photo ID - no deposit is needed. Online registration will require credit card details as security. (Click here to register online)
- The highest bidder for each lot shall be the purchaser at the fall of the hammer.
- The Auctioneer has the discretion to take or refuse a bid from anyone. In the case of a dispute, the Auctioneer may elect to put the item up for sale again.
- The Auctioneers decision will be final.
- All lots are sold as is. No claim for damage, mis-description, genuineness or authenticity will be entertained.
- No Warranty is given or implied with any lot. This includes Motor vehicles purchased at auction - please see detailed terms relating to the auction of motor vehicles below.
- We are open for viewing prior to the auction so please be sure that you have examined the goods thoroughly before purchase. If you purchase a washing machine, as they are difficult to test on site we will give you the weekend to take it home and try it. If there are any problems please bring the machine back on Monday morning and we will issue a refund.
- All lots become the responsibility of the purchaser immediately upon the fall of the hammer.
- Abbeys Auctions charges a Buyers Premium which is added to the hammer price so be sure to factor this into your calculations whilst bidding. The buyers premium may vary at each auction so please see the auction catalogue for the applicable %. All prices quoted include GST.
- Some Lots contain alcohol - please note the following
WARNING : Under the Liquor Reform Act 1998 it is an offence:
- To supply alcohol to a person under the age of 18 Years (Penalty Exceeds $17,000)
- For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700).
- All goods must be paid for and removed by the close of the next business day following the auction. We are open for pickups on Saturday mornings (and Sunday mornings after a Saturday auction). Delivery on weekends or a Monday morning pickup is possible so please arrange this arrange this at the office as soon as possible.
- Any uncollected goods will be resold by either Auction or private treaty. Any costs, charges and expenses associated with the resale including any shortfall in price shall be the responsibility of the original purchaser.
- Please do not remove any items yourself. Purchases must be paid for at the office then please show your receipt to a staff member who will assist you.
- There is no smoking permitted in the building or near the doorways.
- If you are unsure about any aspect of our auction or need help bidding please ask our staff - we will be very happy to help you.
General Conditions of Business - the complete fine print
Estimated Selling Range and descriptions
The company shall not be liable for any error, misstatement or omission in the description of a Lot in any Catalogue, unless the company (and its employees and agents) has engaged in misleading or deceptive conduct.
Warranties of Seller
The Seller warrants to the company and Buyer that:
- the lot is free from all liens, charges, encumbrances and third party claims including a claim by a spouse.
- the lot and any written provenance given by the Seller to the Company is authentic.
The Seller has notified the company in writing of:
- any material alterations to the Lot of which the Seller is aware
- any concerns expressed by third parties in relation to authenticity, provenance, origin, age, condition or quality of the Lot
- all information in the Seller's possession as to the provenance and identification of the Lot and that the information is correct
- the Seller acknowledges that the company relies on any information provided by the Seller and the Seller agrees to indemnify and keep indemnified the company against all Claims arising out of or in connection with this information.
If there is an Agreed Reserve:
- it may only be changed with the written consent of the company although the company may at its own discretion consent to an oral request for a reduction (but not an increase)
- only the Auctioneer may place a bid on behalf of the Seller,
- neither the Seller nor any person on the Sellers behalf may bid on the lot,
- if the Auctioneer is of the opinion that the Seller or a person on the Seller's behalf may have bid on the Lot, the Auctioneer may knock down the Lot to the Seller without observing the Agreed Reserve and the Seller shall pay the company the Premium in addition to the Seller's Commission and Expenses.
- the average of the Estimated Selling Range high and low estimates, or
- the Agreed Reserve
- the average of the Estimated Selling Range high and low estimates, or
- the Agreed Reserve
- if the highest offer for an unsold Lot is referred to the Seller then the Seller may accept that offer, and
- if the maker of the offer wishes to withdraw the offer then they must do so in writing prior to the communication to them by the company of the Seller's acceptance of the offer.
- the Buyer provides written notice to the company within 14 days of the auction date of the Forgery allegations
- the Buyer produces evidence from two independent experts who both agree that the Lot is a Forgery, however, the company reserves the right to request further expert evidence if, in it's sole discretion, it is not satisfied with the findings by the expert
- the Buyer returns the Lot to the company in the same condition as it was at the date of the Sale
- re-sell the Lot without reserve by auction, private treaty or any other means provided that a notice is given to the Buyer who agrees not to challenge the resale price achieved in respect to the Lot,
- remove, store and further insure the Lot at the expense of the Buyer,
- charge interest on the Purchase Price at the rate of 3% per month or part thereof from the date upon which the Purchase Price becomes payable until the full Purchase Price has been received by the company from a resale,
- retain any Lot sold to the Buyer at the same or any other auction until payment of the Purchase Price by the Buyer,
- apply the proceeds of the Sale of any Lot then due or at any time thereafter becoming due to the Buyer in payment or part payment of the Purchase Price,
- exercise a lien on or exercise a power of sale over any other property of the Buyer in the power, possession or control of the company,
- rescind the Sale of that Lot or any other Lot sold by the Seller to the Buyer at the same time or any other auction sale,
- repossess any goods comprising any Lot in respect of which payment is overdue and thereafter resell the same, and for this purpose the Buyer hereby grants an irrevocable license to the company to enter upon all or any of the Buyer's premises (with or without vehicles) during normal business hours, without prejudice to any other rights of the company, issue legal proceedings against the Buyer
- reject a bid from the Buyer at any future auction sale or require the Buyer to pay a deposit before any bid is accepted by the company at any future Sale.
- remove, store and further insure the Lot at the expense of the Buyer,
- rescind the Sale of that Lot or any other Lot sold by the Seller to the Buyer at the same or any other auction sale,
- by hand, it shall be necessary only to produce a receipt for the communication, signed by or on behalf of the recipient,
- by facsimile, it shall be necessary only to produce the confirmatory transmission report,
- by post, it shall be necessary only to prove that the communication was contained in a pre-paid envelope which was duly addressed, posted and, in the case of the Notice being sent to a destination outside Australia, was sent by airmail, and
- by email, it shall be necessary only to prove that the communication was sent to the correct email address.
- Vehicles sold at this auction are NOT covered by Statutory Warranty under section 54 of the Motor Car Traders Act 1986. The trader has no duty under the Motor Car Traders 1986 to repair or make good any defects after delivery. The trader may have obligations under other legislation.
- Vehicles NOT covered by the Statutory Warranty under section 54 of the Motor Car Traders Act 1986 are:
If a Seller purports to place a reserve on a Lot but that reserve is not an Agreed Reserve, the company will sell the Lot without reserve unless the Seller withdraws the Lot from the Sale.
If there is no Agreed Reserve, the company shall not be liable if the Sale Price of the Lot is less than the Estimated Selling Range.
The company's own insurance will subsist until payment is made by the Buyer or, in the case of unsold Lots, until the expiry of 7 days after notice from the company requiring the Seller to collect the unsold Lot.
The company advises all Buyers to arrange for their own insurance cover for purchased Lots effective from the fall of the Auctioneer's hammer to protect their interests as the company cannot warrant that the Seller has insured it's interests in the Lots or that the company's insurance cover will extend to all risks.
Payment to Seller
The company is only liable to the Seller for payment of the Sale Proceeds if the Purchase Price has been received in cleared funds by the company.
If the full Purchase Price has been received in cleared funds by the company within 2 days of the date of the Sale, the company shall pay the Sale Proceeds to the Seller not later than 30 days after the date of the Sale. Unless an alternative method of payment shall have been agreed in writing with the Seller, payment shall be made by sending to the Seller a cheque by post at the Seller's risk.
If the company rescinds a Sale because the Lot is proved to it's reasonable satisfaction to be a Forgery and the company has accounted to the Seller for the Sale Proceeds, the Seller must immediately refund the Sale Proceeds to the Company, which will then refund the Purchase Price to the Buyer and make the Lot available to the Seller for collection.
A commission of 20% (GST inclusive) on all lots sold plus lotting/listing fee of $9 will be charged on lots each time an item is offered for sale.
A seller may only withdraw a Lot from sale by written notice signed by the Seller.
If a seller withdraws a Lot from sale after the date upon which the company advertises or catalogues the Lot for auction but before the Lot has been put on view, the Seller shall pay to the company the Expenses plus a withdrawal fee equal to 25% plus GST of the higher of:
If a Seller withdraws a Lot from Sale after the date upon which the Lot has been put on view at the sale venue or in the Company's premises up to and including 28 days after the Sale, the Seller shall pay the company the Expenses plus a withdrawal fee equal to 38% plus GST of the higher of:
If the Seller purports to change the Agreed Reserve at any time without the consent of the company, the Seller shall be deemed to have withdrawn the Lot from sale.
If a Lot is unsold at the Sale, the company is authorised by the Seller as the Seller's sole agent to sell the Lot by private treaty or by auction for a price that is not less than the Agreed Reserve at any time within 28 days after the Sale, provided that:
All offers to purchase unsold lots made within two working days of an auction of that lot will be subject to all Auction terms and conditions.
The Auctioneer may knock down a Lot to the person who, at his or her absolute discretion, he or she believes is the highest bidder acceptable to the company, subject to any Agreed Reserve. Any dispute may be determined by the Auctioneer at his or her absolute discretion and the decision of the Auctioneer shall be final. Every bidder shall be deemed to act as principal unless prior to the commencement of the Sale there is a written acceptance by the company that the bidder is acting on behalf of a third party and that the bidder is not personally liable.
In addition to the hammer price, the buyer agrees to pay Abbey's Auctions the buyers premium together with any applicable taxes in the place of sale. The buyer's premium is 18% of the hammer price GST inclusive.
Buyers to satisfy themselves
Lots are sold on an "as is" basis an it is the responsibility of prospective Buyers to examine a Lot prior to the Sale and to satisfy themselves as to the condition of the Lot and that the Lot matches any written or oral description provided by the Seller or the company.
If a Lot is proved to the reasonable satisfaction of the company to be a Forgery then the company may rescind the Sale as agent of the Seller in which case the Seller shall refund the Sale Proceeds to the company, which will refund the Purchase Price to the Buyer and make the Lot available to the Seller for collection provided that:
Contract of Sale
Subject to the company's discretion, on the acceptance of a bid by the fall of the Auctioneer's hammer a contract of sale is made between the Seller and Buyer. The company is not a party to the contract of sale and shall not be liable for any breach of that contract by either the Seller or the Buyer.
Payment by Buyer
At the time that a prospective Buyer registers to bid he or she must give the company his or her name and address and, if requested by the company, banking or other suitable references or identification and an acknowledgement that they have read and agreed to be bound by these conditions.
The Purchase Price must be paid to the company not later than 4.00pm on the first business day after the Sale unless otherwise stated in Catalogue.
Full payment for all Lots must be made to the company by cash, electronic funds transfer, or approved credit card. Where the Buyer wishes to pay by bank cheque, personal or company cheque, and the company has agreed that the Buyer may do so, a Lot will not be released until the cheque has cleared.
Collection of Purchases
All Lots must be paid for and collected by the first business day after the Sale unless otherwise stated in the Catalogue. The Buyer shall be responsible for any removal, storage, or other charges for any Lots after this day.
Non-payment or failure to collect
If the Purchase Price in respect of a Lot is not paid for in full the company may, after a period of one week (during which time the company will attempt to contact the Buyer), and in it's absolute discretion and without prejudice to any other rights or remedies it may have, exercise one or more of the following remedies:
If the Lot is not collected, the company may, after a period of two days (during which time the company will attempt to contact the Buyer), and in it's absolute discretion and without prejudice to any other rights or remedies it may have, exercise one or more of the following remedies:
The Buyer shall pay all reasonable legal and other costs reasonably incurred by the company or the Seller (whether or not Court proceedings shall have been issued) as a result of the Buyer's non-payment for and/ or failure to collect a Lot, on a full indemnity basis, together with interest thereon at the rate specified above (3% per month) from the date upon which the Buyer shall have become liable to pay costs.
Absentee or commission bids
The company is prepared to execute telephone bids on behalf of prospective Buyers who are not at the auction at no charge on the condition that the prospective Buyer acknowledges that taking instructions by telephone in the course of an auction has inherent risks (such as miscommunication, misunderstanding or other problems caused by a telecommunications fault or failure including a mobile telephone connection falling out).
The company shall not be responsible for any errors or omissions in connection with the execution of absentee or telephone bids. All telephone bids will start at the lowest estimate given in the catalogue. If we are unable to contact you, we will place one bid on your behalf at the lowest estimated amount printed in our catalogue for each lot you have specified.
In proving service by delivery
Electrical Goods - Buyers
All electrical items must be tested on the premises before removal.
Electrical Goods - Sellers
All electrical items must be in good working order, if faulty a surcharge of 10% will be levied for handling and disposal of faulty goods.
Electrical Safety Act - 1998 Secondhand Danger
ELECTRICAL EQUIPMENT MAY BE FAULTY AND SHOULD BE INSPECTED AND TESTED BY A COMPETENT PERSON IN ACCORDANCE WITH AS/NZ 3760
MOTOR VEHICLES - LMCT 11384
NOT COVERED BY STATUTORY WARRANTY
Please inspect carefully and make your own enquiries as to the condition of motor vehicles. Vehicles to be sold at auction are without registration, roadworthy certificate or warranty.
- Used cars which are more than 10 years old or, which have been driven 160,000 or more
- Commercial vehicles
- Cars bought at public auction